![]() We have better customer service.” - Genuine Legal We can see from their Hubspot profile when they call, how many times, everything. “When they call, we can greet them by name. While HubSpot’s CRM as a standalone tool is incredibly powerful, by adding a voice ecosystem, Aircall and HubSpot customers are now able to support internal communication and enhance team training. With the customer experience being the most important thing, the goal of the Aircall integration with HubSpot was to ensure that businesses could provide a smooth customer journey to keep customers engaged and inspire brand loyalty. In small businesses, whether interactions take place over the phone or through email, chat, or instant message, all conversations matter.Ī communication ecosystem connects voice and other communication channels to all the key parts of customer workflows using software such as HubSpot’s CRM.Īs a trusted HubSpot partner, Aircall’s voice ecosystem has quickly become the leading voice solution in HubSpot’s app marketplace, making sure that businesses can have the right visibility into their customers-even after a call ends. The Importance of Creating a Holistic Communication Ecosystem Its dedication to improving customer relationships to scale sales and support processes resonated with our approach, and together we help businesses drive success.īy adding the power of Aircall, HubSpot customers would now be able to provide a seamless phone experience for their prospects and customers in real-time. HubSpot lives by the motto, What’s good for the business should also be good for the customers. Aircall has even grown to become a HubSpot premier partner because of its robust offering of voice calling features and its versatility in connecting with other tools. About 1 in 4 Aircall customers have already found success using the HubSpot and Aircall integration. In fact, over 100,000 companies in over 120 countries use HubSpot for their CRM. The HubSpot CRM is popular because it’s powerful and easy to use. HubSpot is a key tool for managing customer communications, personalizing interactions, and strengthening relationships, which is why we knew we needed to build a seamless integration on top of HubSpot. ![]() That’s why Aircall partnered with HubSpot, a leader in providing software for inbound marketing, sales, service, and operations. Integrated tools work in sync to impact key parts of customer workflows and ensure conversations lead to positive results. ![]() Our phone system works directly with CRMs and help desk software, along with other integrations, to improve the customer experience and ensure strong productivity in the call center. ![]() With the Aircall and HubSpot integration, the customer status and details are immediately accessible.īy design, Aircall integrates with best-of-class platforms to create a top-notch customer experience for B2B customers whose businesses benefit from a powerful ecosystem of digital tools. This means your reps need as much info about your customers as possible. Your sales reps and support agents need to be able to respond to customers in real-time to ensure that they have an excellent customer journey. This is why your phone experience, as well as the rest of your customer experience, truly matters. Every call that goes into or out of a call center or an office falls into a specific place within the customer journey.
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